I have a sim in my ipad on the mobile broadband plan. I have now put that sim in a android tablet. I want it on freedom plus instead of mobile broadband as the tablet I'm now using can make calls, etc.
change to freedom plus
I'm locked out of my wifi- how to i find or change my password?
Video error on NRL2016
I keep getting a video error check network settings. I am on the NBN so there shouldn't be a problem there. I am using an iPad mini 2
Telstra Mail
I can't get emails on my IPad since being moved to Telstra Mail. I have followed set up instructions correctly. What is wrong?
iPad RECHARGE ERROR
Windows 10 Cellular APN Settings for Telstra
I have a HP laptop with a built-in 3G modem.
I have inserted an activated Telstra SIM (that came with my Bigpond Cable account). I have confirmed with a Telstra technician that the SIM is active.
When I go into Windows 10 Settings->Network->Cellular, it shows 'No service'.
If I click and go into 'Advanced', I get the opportunity to create an APN setting.
What must I put in here to get my connection to work?
restrictions
Using Telstra 24x7 app on my iPad.
When I fill in the account and password details to enter My Account, I get a screen that says: "Account Restriction......your account does not have the appropriate security level to use this app."
Which is rubbish, as i had already logged in and navigated arounf My Account just minutes before. The page had timed-out so I attempted to log back in and now I get this screen.
What's going on here?
USB 4G modem
I've been trying to use my mobile postpaid plan data sharing sim in the telstra prepaid 4gx usb plus modem and have been unable to get it to work. The data share sim works fine in the ipad but won't connect in the usb modem. Is there anyway of getting it to work
Samsung Galaxy Tab S2 Occassionally not coming out of sleep mode correctly.
Hello
Recently I've notiiced an issue with my Samsung Galaxy Tab S2. Sometimes it will not come out of sleep mode correctly. The lights at the bottom will flash as usaul, but the screen will stay off or flicker green straight lines down the black screen for a second. While in this state, I can still hear sounds and can use the touch screen to open apps, but the screen still remains blank. This only happens I would say 1 out of 5 times when trying to get it out of sleep mode and the device works fine when the screen does work.. But i feel it is increasing in frequency.
After trying to contact Telstra about my issue, I was redirected to here to try and find the best solution to my issue. I would appreciate some help and suggestions of what I should do now. Thank you in advance.
Why is Samsung Galaxy Tab Pro S included, but Microsoft Surface Pro 4 is not?
Microsoft Surface Pro 4 is labelled as a PC (Tablet & Detachable Keyboard) & is thus excluded from Telstra Tablet Plans. However, the Samsung Galaxy Tab Pro S is exactly the same! I would like an explanation from Gerd Schenkel himself. I guarantee that I won't get one though.
can't login to webmail using surface
i have a surface that uses hotmail. i want to login to the telstra webmail page from explorer. There is no way to login? it sends me to the add page every time. i dont know how to configure the surface using outlook and i really just want to login using my method.
this is driving me crazy!
pgil5735@bigpond.net.au
Trying to get technical support
I have spent two weeks trying to get my tablet connected.I wrote to the 24/7 online chat and spent much time just filling in basic info before told to call on the phone. I have tried calling with most wait times over 20 minutes. I then went back to 24/7 chat where there were up to 27 people in the queue. I wrote in a complaint but have heard nothing in over a week. I called today, spent 30 minutes on phone only to be re-directed and then told that my case manager would call me back. They haven't. So that took an hour. Where do I go to to get tech support? It's beyond frustrating.
Is my tablet SIM locked
Hi, I have a samsung tablet with a SIM card. I am going oerseas and planed to buy a German SIM so I have data. Would my tablet be locked to telstra? or how do I find out? thanks
tablet
telstra tablet not working after transfering to nbn
Unlock Nexus 7 Purchased from JB HiFi
I have windows 10 laptop which will work in tablet mode - can the Telstra 24/7 be used
I have windows 10 laptop which will work in tablet mode - can the Telstra 24/7 be used with that set up
Live Pass not playing
I have a 10.1" HP tablet that cannot play any premium content with my subscription.
It comes up with the message saying it can only play on mobile phones or tablets, no bigger than 11".
My tablet is a HP p7f58pa.
Is there any way for me to be able to play on my tablet, or do I have to cancel my subsription?
Delete unwanted folders from my ipad
I have folders that I want to delete,how can I do this please.
Recharging Ipad
Hi, I am wanting to recharge my IPad but when I go into the 24x7 app the recharge option is not there. How can I do a recharge?