I've been trying to use my mobile postpaid plan data sharing sim in the telstra prepaid 4gx usb plus modem and have been unable to get it to work. The data share sim works fine in the ipad but won't connect in the usb modem. Is there anyway of getting it to work
USB 4G modem
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Samsung Galaxy Tab S2 Occassionally not coming out of sleep mode correctly.
Hello
Recently I've notiiced an issue with my Samsung Galaxy Tab S2. Sometimes it will not come out of sleep mode correctly. The lights at the bottom will flash as usaul, but the screen will stay off or flicker green straight lines down the black screen for a second. While in this state, I can still hear sounds and can use the touch screen to open apps, but the screen still remains blank. This only happens I would say 1 out of 5 times when trying to get it out of sleep mode and the device works fine when the screen does work.. But i feel it is increasing in frequency.
After trying to contact Telstra about my issue, I was redirected to here to try and find the best solution to my issue. I would appreciate some help and suggestions of what I should do now. Thank you in advance.
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Why is Samsung Galaxy Tab Pro S included, but Microsoft Surface Pro 4 is not?
Microsoft Surface Pro 4 is labelled as a PC (Tablet & Detachable Keyboard) & is thus excluded from Telstra Tablet Plans. However, the Samsung Galaxy Tab Pro S is exactly the same! I would like an explanation from Gerd Schenkel himself. I guarantee that I won't get one though.
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can't login to webmail using surface
i have a surface that uses hotmail. i want to login to the telstra webmail page from explorer. There is no way to login? it sends me to the add page every time. i dont know how to configure the surface using outlook and i really just want to login using my method.
this is driving me crazy!
pgil5735@bigpond.net.au
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Trying to get technical support
I have spent two weeks trying to get my tablet connected.I wrote to the 24/7 online chat and spent much time just filling in basic info before told to call on the phone. I have tried calling with most wait times over 20 minutes. I then went back to 24/7 chat where there were up to 27 people in the queue. I wrote in a complaint but have heard nothing in over a week. I called today, spent 30 minutes on phone only to be re-directed and then told that my case manager would call me back. They haven't. So that took an hour. Where do I go to to get tech support? It's beyond frustrating.
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Is my tablet SIM locked
Hi, I have a samsung tablet with a SIM card. I am going oerseas and planed to buy a German SIM so I have data. Would my tablet be locked to telstra? or how do I find out? thanks
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tablet
telstra tablet not working after transfering to nbn
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Unlock Nexus 7 Purchased from JB HiFi
In 2012 or 2013 I bought a Nexus 7 outright from JB HiFi which was locked to Telstra. This was common in those days. I haven't used it for a long time, but now have a use for it. JB Hi Fi (a Telstra partner) can't unlock it and directed me to Telstra. Telstra say they can't unlock it as they didn't sell it to me and my IMEI isn't in their database. Catch 22. Can anyone recommend a reliable online unlock service?
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I have windows 10 laptop which will work in tablet mode - can the Telstra 24/7 be used
I have windows 10 laptop which will work in tablet mode - can the Telstra 24/7 be used with that set up
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Live Pass not playing
I have a 10.1" HP tablet that cannot play any premium content with my subscription.
It comes up with the message saying it can only play on mobile phones or tablets, no bigger than 11".
My tablet is a HP p7f58pa.
Is there any way for me to be able to play on my tablet, or do I have to cancel my subsription?
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Delete unwanted folders from my ipad
I have folders that I want to delete,how can I do this please.
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Recharging Ipad
Hi, I am wanting to recharge my IPad but when I go into the 24x7 app the recharge option is not there. How can I do a recharge?
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My Telstra tablet has finally died, I'm with a bundle, what are my options?
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Having trouble live streaming?
Just download new NRL app on iPad with 10.3 ios
My subscription is active but when I click on view live game
the screen goes to my home screen. No live stream of nrl
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FAULTY TELSTRA TABLET TVA301TELB
I HAVE A TELSTRA TABLET TVA301TELB WHICH I PURCHASED 18 MONTHS AGO.
A VERTICLE PURPLE LINE APPEARED ON THE LEFT HAND SIDE OF THE SCREEN AND I HAVE CONTACTED TELSTRA ON FOUR PREVIOUS OCCAISONS AFTER GETTING THE RUN AROUND FROM NBN WHO ADVISED ME TO TAKE TO THE TELSTRA SHOP !!!
TODAY A VERTICAL WHITE LINE APPEARED ON THE RIGHT HAND SIDE OF THE SCREEN, AFTER CONTACTING TELSTRA I AM ADVISED TO CONTACT CROWD SUPPORT - WELL HERE I AM !!!
THE TABLET IS STILL UNDER WARRANTY WHO DO I CONTACT FOR A REPLACEMENT OR REFUND ??
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is this still a valid Telstra frequency
just wondering if this is still valid or if only the wifi will work on this mobile device
WCDMA 850/2100GHZ
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how do i set up a microsfot surface pro to share my bigpond email with my home computer?
Hi,
I am hoping to set up my microsoft surface pro so I can get my bigpond emails on it as well as on my desk top computer at home. Are you able to help please?
Thanks in advance.
Kevin
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What a freaking joke witg serous TIO consequences
Hi, I have documented proof of Telstra promising an ipad which was scheduled for delivery today. This offer was approved and sent with a confirmation email advising of such . What was to follow is one of the most unprofessional biggest back flips. An hour before delivery Telstra send an email advising me they have cancelled the offer cause I already have a post paid phone with them less than six months. How can such a large corporation like Telstra treat their customers in this appalling fashion. I can also supply a copy of a transcript which further illustrates their "too bad so sad approach"
11 05 @ 12.33pm - Order Approved
11 05 @ 4.43pm Order dispatch details populated
12 05 @ 10am - Advised Oreder will be revoked( 1 hour prior to delivery)
12 05
They have offered a catalog of false excuse after excuse with no real merit as to why they abruptly withdrew their already approved iPad offer.
I want Telstra to honor their part of the deal and provide me with the iPad Pro on their 1GB plan as originally offered and approved.
11 05 @ 12.33pm - Order Approved
11 05 @ 4.43pm Order dispatch details populated
12 05 @ 10am - Advised Oreder will be revoked( 1 hour prior to delivery)
12 05
They have offered a catalog of false excuse after excuse with no real merit as to why they abruptly withdrew their already approved iPad offer.
I want Telstra to honor their part of the deal and provide me with the iPad Pro on their 1GB plan as originally offered and approved.
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What a freaking joke with serous TIO consequences
Hi, I have documented proof of Telstra promising an ipad which was scheduled for delivery today. This offer was approved and sent with a confirmation email advising of such . What was to follow is one of the most unprofessional biggest back flips. An hour before delivery Telstra send an email advising me they have cancelled the offer cause I already have a post paid phone with them less than six months. How can such a large corporation like Telstra treat their customers in this appalling fashion. I can also supply a copy of a transcript which further illustrates their "too bad so sad approach"
11 05 @ 12.33pm - Order Approved
11 05 @ 4.43pm Order dispatch details populated
12 05 @ 10am - Advised Oreder will be revoked( 1 hour prior to delivery)
12 05
They have offered a catalog of false excuse after excuse with no real merit as to why they abruptly withdrew their already approved iPad offer.
I want Telstra to honor their part of the deal and provide me with the iPad Pro on their 1GB plan as originally offered and approved.
11 05 @ 12.33pm - Order Approved
11 05 @ 4.43pm Order dispatch details populated
12 05 @ 10am - Advised Oreder will be revoked( 1 hour prior to delivery)
12 05
They have offered a catalog of false excuse after excuse with no real merit as to why they abruptly withdrew their already approved iPad offer.
I want Telstra to honor their part of the deal and provide me with the iPad Pro on their 1GB plan as originally offered and approved.
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Change to prepaid, I am out of contract
I am now out of contract with my tablet. I don't need so much data so wish to go to either plan with less data or maybe a prepaid. I don't make calls or text with the tablet
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